Shipping Policy

Shipping Policy

Last Updated: October 6, 2025

At UnikGlow, our goal is to ensure a smooth and timely delivery experience for every customer. We offer FREE standard shipping on all U.S. orders — no minimum required.

Shipping Regions

We currently ship exclusively within the United States, including:

  • All 50 states
  • Puerto Rico (PR)
  • Alaska (AK)
  • Hawaii (HI)
  • Guam (GU)
  • U.S. Virgin Islands (VI)

Order Processing & Cutoff Time

Processing Time: Orders placed are typically processed within 1 business day (Monday–Friday).

Shipping Cutoff Time: Orders placed after 2:00 PM PST will be processed the next business day.

Shipping Methods & Carriers

All orders are shipped via UPS, FedEx, or USPS, depending on your location and package size.

For orders shipping to PR, AK, HI, GU, and VI — we use USPS only.

Estimated Delivery Time

Standard Delivery: 2–10 business days (excluding weekends and holidays).

Delivery times may vary based on location, carrier, weather, and holidays.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to track your shipment directly on the carrier’s website (UPS, FedEx, or USPS).

If you don’t receive your tracking email within 2 business days of placing your order, please check your spam folder or contact us at support@unikglow.com.

Lost or Missing Packages

If your package shows as delivered but you haven’t received it:

  1. Double-check your delivery address.
  2. Look around your delivery area and ask neighbors or household members.
  3. Wait 24 hours — sometimes carriers scan early.

If still missing, contact us within 3 days of the marked delivery at support@unikglow.com. We’ll assist with investigating or filing a claim.

If your package is never received, and the tracking does not show delivery, we will either:

  • Reship the item (subject to availability)
  • Or issue a full refund

Notes

We are not responsible for shipping delays caused by carriers, weather, or holidays.

We do not offer international shipping at this time.

Questions?

For any shipping-related inquiries, please contact:

Email: support@unikglow.com

Phone: +1 (631) 306‑7636

Business Hours: Monday to Friday, 9 AM – 5 PM PST