FAQ

How long does shipping take?

We offer several shipping options:

  • Standard Shipping (USA): 2–5 business days
  • 2nd Day Express: 2–3 business days
  • Next Day Air: 1–2 business days
  • Shipping to Canada takes 3–10 business days.

Do you ship internationally?

Currently, we only ship within the USA and Canada.

How can I track my order?

Once your order ships, you’ll receive a tracking link via email or SMS. You can also track your order from your account dashboard.

What types of fragrances do you offer?

We carry a curated range of designer, niche, and hard-to-find fragrances for both men and women, along with unisex scents.

Can I cancel or change my order after placing it?

If your order hasn’t shipped yet, reach out to us as soon as possible and we’ll try to accommodate changes or cancellations

What’s your return policy?

We accept returns on unopened items (excluding skincare, makeup, and haircare) within 30 days of delivery. Due to hygiene and safety reasons, opened or used items cannot be returned.

How do I initiate a return?

Please email us at nkecom51@gmail.com with your order number, and our team will guide you through the return process.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, and Shop Pay.

Do you offer any first-time customer discounts?

Yes! Sign up with your email and get discount on your first order, along with early access to new arrivals and exclusive offers.

My order arrived damaged or incorrect — what should I do?

We’re here to help! Please contact us at support@unikglow.com within 48 hours of delivery with photos, and we’ll make it right.

How can I contact customer support?

You can email us at nkecom51@gmail.com or use the Contact Us page on our website.